Services

As a software as a service provider, Baxon Solutions recognizes that delivering software is only part of the equation. We also provide clients with outstanding initial implementation and ongoing professional services.

Initial implementation stage

Together with its Partner Network, Baxon provides a real “Turn key” solution, which usually covers the following stages:

• Needs assessment report
• Consulting on best practices
• Design and remote setup of the system
• Migration of historic data
• Training to system administrator, users and data owners

Ongoing services

On an ongoing basis Baxon provides a multi language help desk for client support, which can be reached 24x7 by phone, email or instant messaging.
Besides the traditional support services, Baxon also offers the alternative of implementing a complete Business Process Outsourcing (BPO) solution, leveraging on Baxon Financial and Consulting teams, to outsource in real time the entire process of gathering – processing – reporting and analysis of performance information from the different customer asset classes or operations.